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Update payment information

It's impossible for me to update my payment information. I can't delete the current card which has expired, to replace it with one that's valid. I've tried so many ways, it's extremely frustrating that it doesn't work. It keeps saying that I can't remove my payment information, since I need to have one on file because of my subscription. But I am also not able to add a new one.

Posted on May 7, 2019 8:02 PM

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Posted on May 8, 2019 5:16 AM

See Change, add, or remove Apple ID payment methods - Apple Support and Payment methods that you can use with your Apple ID - Apple Support. Contact your bank or financial institution to make sure that Apple is able to make the authorization holds that are required to validate a new payment method.


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Update payment information

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