Payment issues

I keep trying to purchase some coins for a game but it tells me to contact apple support iTunes. I know I have money available on my card.

iPhone 8 Plus, iOS 12

Posted on May 7, 2019 11:04 PM

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Question marked as Top-ranking reply

Posted on May 7, 2019 11:11 PM

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


1 reply
Question marked as Top-ranking reply

May 7, 2019 11:11 PM in response to Jkeim

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


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Payment issues

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