You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch

When closing activity rings my watch refers to me by the wrong name. How do I fix this?

Posted on May 8, 2019 3:47 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2019 4:02 AM

Check the name which shows in the My Watch page of the watch app on your iPhone. If this is correct it is likely you are sharing one Apple ID with another user - does that fit with the name you see in Activity?


Sharing Apple ID is unsupported and will cause confusion because apps like Activity sync their data back to your Apple ID using the Apple ID as the user-identifier so you can switch between devices and keep your records. This means it can't distinguish between several humans with one device each, or one human with several devices - result: confusion. The approved solution is to have one Apple ID for each human, and use Family Sharing for the things which need to be shared.

1 reply
Question marked as Top-ranking reply

May 8, 2019 4:02 AM in response to Littlelost1

Check the name which shows in the My Watch page of the watch app on your iPhone. If this is correct it is likely you are sharing one Apple ID with another user - does that fit with the name you see in Activity?


Sharing Apple ID is unsupported and will cause confusion because apps like Activity sync their data back to your Apple ID using the Apple ID as the user-identifier so you can switch between devices and keep your records. This means it can't distinguish between several humans with one device each, or one human with several devices - result: confusion. The approved solution is to have one Apple ID for each human, and use Family Sharing for the things which need to be shared.

Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.