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iCloud account exists but doesn't

Hi. I signed out of iCloud on my MBP to try to force synchronisation and, when I tried to sign in again, I got the message below. The iCloud account doesn't exist in my list of accounts but it's telling me it's already signed in.

MacBook Pro 13", macOS 10.14

Posted on May 8, 2019 4:14 AM

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May 8, 2019 9:48 AM in response to DC67

See this link https://discussions.apple.com/docs/DOC-13681

If you sign out from iCloud account completely .


The iCloud account will be removed from internet accounts .


Then you selected the gmail account and iCloud account from system preferences > internet accounts and clicked on subtract sign .


If you delete both web mail account ( say gmail account ) and iCloud mail account from system preferences > internet accounts .

( a ) when you select web mail account and click on minus sign , it will prompt are you sure you want to delete the account ( 1 ) cancel ( 2 ) ok and you click on ok the account will be deleted .

( b ) And if you delete iCloud account ( 1 ) do you want to keep a copy of your iCloud data on this Mac before signing out ? 

Cancel , keep a copy , so click on keep a copy .

Do you want to keep a copy of your safari passwords on this Mac ? 

( 1) delete from Mac .

( 2 ) cancel 

( 3 ) keep on this Mac .

So , click on keep on this Mac .


It will prompt to enter Apple ID password to turn off find my Mac , so enter and click on continue .

Do you want to keep a copy of your iCloud data on this Mac before signing out ? 

If you don’t keep a copy , your data will be removed from this Mac but will still be available on other devices using iCloud .

( a ) the box for iCloud Drive is checked ( b ) the box for contacts is checked .


Now , open apple mail application , choose a mail account provider and select google click on continue , enter your web mail address and password and click on next , check the boxes of mail , contacts , calendars , notes and click on done .

The gmail account has been set and mails will start downloading .


Open system preferences and click on iCloud , a pop up window will appear iCloud lets you access your music , photos , contacts , calendars and more on your devices , automatically .


Sign in with your Apple ID and click on next and enter your Apple ID password .

( a ) check the box of use iCloud for your documents and data 

( b ) use find my Mac 

   ( 1 ) back ( 2 ) next so click on next .


A pop up window will appear allow find my Mac to use the location of this Mac 

( 1 ) not now ( 2 ) allow so click on allow .


You have to enter your Apple ID password to set up iCloud Keychain and click on ok .


A pop up window will appear to set up iCloud Keychain on this Mac , request approval from one of your devices using iCloud Keychain .

( 1 ) use code 

( 2 ) cancel 

( 3 ) request approval 

So , click on use code .


Enter your iCloud security code and enter the iCloud verification code sent to your trusted mobile and click on ok .


After some time , the box for keychain in iCloud will get checked , also check the box of Siri and make sure back to my Mac is always unchecked .


So , both web mail account and iCloud account are configured .

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iCloud account exists but doesn't

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