You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DianaMosca Author

Level 1

4 points

Disabled

I’m trying to add a credit card and it saying the Apple ID has been disabled

iPhone XR, iOS 12

Posted on May 8, 2019 11:30 AM

Reply

Top-ranking reply

Level 10

472,095 points

Posted on May 8, 2019 3:39 PM

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support

If it states that it is disabled in the App Store and iTunes, contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

View in context

1 reply

Top-ranking reply

Level 10

472,095 points

May 8, 2019 3:39 PM in response to DianaMosca

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support

If it states that it is disabled in the App Store and iTunes, contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Reply

Disabled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up