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genesis209 Author

Level 1

5 points

disabled iTunes and App Store account

Every time I try to download something it says my account has been disabled in the iTunes and App Store

iPhone 7, iOS 12

Posted on May 8, 2019 5:50 PM

Top-ranking reply

Eric Root

Level 10

684,567 points

Posted on May 8, 2019 8:50 PM

Apple ID disabled - Your account has been disabled in the App Store and iTunes

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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disabled iTunes and App Store account

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