So my iPhone 6 screen is frozen and I cannot reset it like I usually can. Keep in mind that my home button on my device does not work so I cannot do the old fashion reset feature. I try to hold down on the power button so I can reset but it won't let me swipe due to it being frozen. I tried connecting to I tunes but It says I need to unlock the phone when I can't.
iPhone 6, iOS 11
If the screen is frozen and you cannot use the Home button, there is no way for you to force closed the device, or a way to put it into Recovery Mode to use iTunes. You need to make a Genius Bar appointment to have the home button repaired.
If the screen is frozen and you cannot use the Home button, there is no way for you to force closed the device, or a way to put it into Recovery Mode to use iTunes. You need to make a Genius Bar appointment to have the home button repaired.
iPhone 6 screen frozen
