Bought a used Apple wireless keyboard (A1314) and want to restore to factory settings

Question

Level 1

8 points

Bought a used Apple wireless keyboard (A1314) and want to restore to factory settings

I bought a used Apple wireless keyboard (A1314). I am attempting to pair it to my mac desktop but I already have an old Apple wireless keyboard (same model A1314) paired to it. I think I might be getting the bluetooth application confused but not sure. When I attempt to enter an access code from the newest (used) keyboard it is not recognizing that I'm entering the numbers and I keep getting a "failed to pair" message. This new (used) keyboard is named "System Administrator keyboard" by the previous owner. I would like to just restore it to factory settings and attempt all of this as if it were a new keyboard which has never been paired or named.

Any suggestions?

iMac 21.5", macOS 10.13

Posted on May 8, 2019 7:03 PM

Reply

Answer 1

Top-ranking reply

John Galt

Level 10

156,968 points

May 8, 2019 7:35 PM in response to Dennis D8

Resetting the keyboard as you would like to do is a little complicated.

First, power down the keyboard by holding its power button depressed until its little green LED extinguishes. That takes about three seconds.
Then, open Bluetooth Preferences either by selecting that option in the Mac's Bluetooth menu icon. If that icon is not present, open System Preferences > Bluetooth. Keep that Preference pane open.
Press the keyboard's power button and keep it depressed. Do not release it.
A six digit pairing code will appear in Bluetooth Preferences. Press those numeric keys in sequence followed by the Return key as shown.
You can now release the power button.
To rename the keyboard, two-finger tap (or control-click) the keyboard name in Bluetooth Preferences. A dropdown menu will appear. One of its options is Rename.

Reply

Answer 2

dialabrain

Level 10

136,667 points

May 8, 2019 7:07 PM in response to Dennis D8

Go to System Preferences > Bluetooth and remove the old keyboard from the list. You should be able to pair your "new" keyboard then.

Reply

Answer 3

dialabrain

Level 10

136,667 points

May 8, 2019 7:46 PM in response to Dennis D8

I assume you hit "Return" after entering the numbers.

Reply

Answer 4

dialabrain

Level 10

136,667 points

May 8, 2019 8:47 PM in response to Dennis D8

Or the new (used) keyboard has a problem. Any chance you have another Mac you can test it with?

Reply

Answer 5

Dennis D8 Author

Level 1

8 points

May 8, 2019 8:45 PM in response to dialabrain

Yes. lol. I do know how to handle a simple pairing as when this didn't work I had to pair my old keyboard back. That worked which is why I feel like the bluetooth app is just confused on which keyboard it's trying to accept input from. ugh

Reply

Answer 6

Dennis D8 Author

Level 1

8 points

May 8, 2019 7:35 PM in response to dialabrain

I've tried that and it even though it recognizes the "new" keyboard it will not recognize the numbers when I enter them and I get the message "failed to pair". :-(

Reply

Bought a used Apple wireless keyboard (A1314) and want to restore to factory settings

Similar questions