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iTunes is disabled

Trying to put new debit card on account

iPhone 7 Plus, iOS 12

Posted on May 9, 2019 2:42 AM

Top-ranking reply

Level 10

334,192 points

Posted on May 9, 2019 4:58 AM

If the account is disabled contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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