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Locked apple ID

Hello!

This morning I saw that my Ipad was turned off, I thought because of the low battery. I turned on and I was requested to write my apple ID and password to unlock my account. I think that for the first time I wrote the password incorrectly. Than after some attempts it said that the Id is disabled for security reasons and I needed to reset it. I continued with the applied.apple.com and nothing, because I have no idea how can I see recovery information which is sent to the email which ends with ...icloud.com and in security question I write my birthdate and says that it doesn't match. What can I do? Do you think that my account was hacked? any advices please.

Posted on May 10, 2019 7:20 AM

Reply
1 reply

May 10, 2019 8:42 AM in response to mariami176

There is a contact link. Have a copy of the original purchase receipt with the serial number available.


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Locked apple ID

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