Hi, my Iphone 7 plus does not play videos directly and makes like it us loading , can u help me

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Hi, my Iphone 7 plus does not play videos directly and makes like it is loading , can u help me plz ?

iPhone 7 Plus, iOS 12

Posted on May 10, 2019 5:32 PM

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Answer 1

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Level 10

230,407 points

What kind of videos, and what do you mean "makes like it is loading"?

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Answer 2

The videos that I made by my iPhone and saved in the phone memory, and and circulating icon like the phone is trying to play and can’t

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Answer 3

Level 10

230,407 points

Try powering the phone off and back on again. Are you using iCloud photo library?

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