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iTunes Store asking for Apple ID password for my gmail account

Somehow, when trying to access some of my older apps, my Apple ID is coming up as my gmail (see photo).

Passwords for either account do not work, obviously.

Anyone know how to remedy this?

iPhone XS, iOS 12

Posted on May 11, 2019 5:22 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2019 5:23 AM

Enter your Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

3 replies
Question marked as Top-ranking reply

May 11, 2019 5:23 AM in response to Mollaylay

Enter your Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

iTunes Store asking for Apple ID password for my gmail account

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