help iphone disabled due to dropped

My cell dropped screen cracked now unable to access except receive phone calls! Uhg since I was not able to enter my pass code due to where the screen cracked is where I would have to enter the code.

my screen reads: iPhone is disabled connect to iTunes. which I did on my pc now what can't find help!

iPhone 7, iOS 12

Posted on May 11, 2019 3:18 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2019 3:28 PM

If the screen is cracked. Restoring the phone now will wipe all content. However, restoring is the only way to handle the phone right now. Hopefully you have a recent backup. You need to have the screen replaced, then you can restore the phone to your latest backup.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

help iphone disabled due to dropped

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.