Re setting security questions

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Ryanj1911 Author

Level 1

8 points

Re setting security questions

How do you reset security questions if you can’t remember the answers and don’t have a rescue email set up

iPhone 6s, iOS 12

Posted on May 12, 2019 1:01 AM

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Answer 1

Best reply

Mac on Andy

Level 4

2,098 points

May 12, 2019 1:33 AM in response to Ryanj1911

Hello. Try following the steps here

If you forgot the answers to your Apple ID security questions - Apple Support

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Answer 2

Ryanj1911 Author

Level 1

8 points

May 12, 2019 1:56 AM in response to Mac on Andy

Thank you but it comes up this? I need to take find my iPhone off an old phone but when I try to do it it comes up with the security questions and I can’t answer them. Then when I try to reset them it comes up with this. If I phone apple can they do it or something over the phone?

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Answer 3

May 12, 2019 2:05 AM in response to Ryanj1911

They should be able to advise you what to do. Click Contact Support in the top right corner of this page and see what they say.

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