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Find my phone app

My son lost his phone at a festival. His WiFi is off. Why does the WiFi need to be on to locate? Why can it not find it through cellular data. "life 360" can. I need to put his phone in lost mode or erase. It's says I can't until his phone is one WiFi. Apple you need to fix this! Its kinda useless.


iPhone 8 Plus

Posted on May 12, 2019 11:51 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2019 12:01 PM

No. Read this support guide:

Get help with Find My iPhone - Apple Support

Iphone must be connected to Internet using cellular data or wifi network.

MAC or iWatch need a wifi connection.


Regards

Giulio

1 reply

Find my phone app

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