Refund on unauthorized subscription

Apple should ask if you want a trail subscription paid before just paying it. I tried to get a refund but could not even though just activated today. Is there a way to do it?

iPhone SE, iOS 12

Posted on May 13, 2019 6:25 AM

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Question marked as Top-ranking reply

Posted on May 13, 2019 8:47 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

2 replies
Question marked as Top-ranking reply

May 13, 2019 8:47 AM in response to 1Sterling

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Refund on unauthorized subscription

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