"Cannot connect to the iTunes Store. An unknown error has occurred."

I can not connect to the app store

Posted on May 13, 2019 6:38 AM

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Question marked as Top-ranking reply

Posted on May 13, 2019 6:54 PM

Greetings pajtim1990,


Thanks for visiting the Apple Support Communities! I understand you're receiving an error message when attempting to use the iTunes Store and App Store.


The following support article provides troubleshooting suggestions for being unable to connect to the iTunes Store and App Store: If you can't connect to the App Store, iTunes Store, or Apple Books


Let me know how it goes from here.


Kind regards.

1 reply
Question marked as Top-ranking reply

May 13, 2019 6:54 PM in response to pajtim1990

Greetings pajtim1990,


Thanks for visiting the Apple Support Communities! I understand you're receiving an error message when attempting to use the iTunes Store and App Store.


The following support article provides troubleshooting suggestions for being unable to connect to the iTunes Store and App Store: If you can't connect to the App Store, iTunes Store, or Apple Books


Let me know how it goes from here.


Kind regards.

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"Cannot connect to the iTunes Store. An unknown error has occurred."

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