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ICloud subscription debited automatically

Hello all by mistake I clicked on the plan and INR 219 got debited from my card.

Please revert Back the amount.

iPhone XR, iOS 12

Posted on May 13, 2019 8:16 AM

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Question marked as Apple recommended

Firstly you should cancel the subscription to prevent any future charges: please see Downgrade your iCloud storage - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

Posted on May 13, 2019 8:34 AM

1 reply
Question marked as Apple recommended

May 13, 2019 8:34 AM in response to shreya48

Firstly you should cancel the subscription to prevent any future charges: please see Downgrade your iCloud storage - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

ICloud subscription debited automatically

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