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iTunes e-mail from Jennifer.gonzaga@live.lagcc.cuny.edu

I received an e-mail, from the address in the subject line, that looked like an invoice from iTunes regarding a $99.38 charge for a Pandora Premium Plan.

There was also a link to "Refund & Cancellation/Subscriptions" if i wanted to avoid auto renewal in the next 24 hours.

Has anyone else received similar type of e-mail??

iPhone 6s, iOS 12

Posted on May 13, 2019 4:18 PM

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Posted on May 13, 2019 4:25 PM

Unfortunately phishing emails are relatively common.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If in doubt, uou can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


1 reply
Question marked as Best reply

May 13, 2019 4:25 PM in response to herbfrombeaverton

Unfortunately phishing emails are relatively common.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If in doubt, uou can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


iTunes e-mail from Jennifer.gonzaga@live.lagcc.cuny.edu

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