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Level 1

4 points

iPhone X battery

iPhone X keeps shutting down at 20 percent and also can’t display battery health. Anyone got any suggestions?

iPhone X, iOS 12

Posted on May 14, 2019 12:44 AM

Best reply

Level 10

103,726 points

Posted on May 14, 2019 5:56 AM

Hello,

See this:

1) See the section "View battery usage information" in the link below to see the apps that are consuming your battery:

2) Check “Battery Health” in the link:

3) If all else fails, consider a battery replacement:

Good luck.

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