iPhone X battery

iPhone X keeps shutting down at 20 percent and also can’t display battery health. Anyone got any suggestions?

iPhone X, iOS 12

Posted on May 14, 2019 12:44 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 14, 2019 5:56 AM

Hello,


See this:


1) See the section "View battery usage information" in the link below to see the apps that are consuming your battery:

Maximizing Battery Life and Lifespan


2) Check “Battery Health” in the link: 

iPhone Battery and Performance


3) If all else fails, consider a battery replacement:

iPhone Battery & Power Repair


Good luck.



1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 14, 2019 5:56 AM in response to kenning208

Hello,


See this:


1) See the section "View battery usage information" in the link below to see the apps that are consuming your battery:

Maximizing Battery Life and Lifespan


2) Check “Battery Health” in the link: 

iPhone Battery and Performance


3) If all else fails, consider a battery replacement:

iPhone Battery & Power Repair


Good luck.



Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone X battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.