You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Queries101 Author

Level 1

4 points

Face ID

Suddenly , Face ID not available . It freezes when I try to reset it. Is this a result of recent apple update? I have reset to the original settings , but it is still not working.

iPhone X, iOS 12

Posted on May 14, 2019 6:15 AM

Top-ranking reply

razmee209

Level 10

193,710 points

Posted on May 14, 2019 10:32 AM

No has nothing to do with the recent IOS, I'm on the newest version 12.3 and have no issue with face id.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

View in context

Face ID

Similar questions