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Level 1

4 points

Face ID

Suddenly , Face ID not available . It freezes when I try to reset it. Is this a result of recent apple update? I have reset to the original settings , but it is still not working.

iPhone X, iOS 12

Posted on May 14, 2019 6:15 AM

Best reply

razmee209

Level 10

192,198 points

Posted on May 14, 2019 10:32 AM

No has nothing to do with the recent IOS, I'm on the newest version 12.3 and have no issue with face id.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID

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