Good day, I downloaded the application, deleted it, after some time I have withdrawn money from my card. I could not use the AppStore until I paid for the subscription. I did not use the application and did not give consent to any subscriptions, the application was free. Can I get my money back?
[Image Edited by Moderator to Remove Personal Information]
All these free trials go on to charge you a subscription after the free period unless you cancel, which it is your responsibility to do: just deleting the app doesn't cancel the subscription. By downloading the free trial you did give permission for the subscription to be charged.
To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
All these free trials go on to charge you a subscription after the free period unless you cancel, which it is your responsibility to do: just deleting the app doesn't cancel the subscription. By downloading the free trial you did give permission for the subscription to be charged.
To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
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