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I put my iphone XR on to charge - it was still switched on - and after about two hours when I went back to the phone the screen was blank and the phone was totally unresponsive.
I have tried the recommended actions such as the two volume buttons followed by the on button but nothing has happened.
Any suggestions please?
iPhone XR, iOS 12
Try Some Troubleshooting?
For help with the above on later models, including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models, please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.
If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).
iPhone XR will not start up
