Why can't I turn off two factor authentication?

While that two factor authentication thing might be a good, added protection for some people, have you thought that maybe some people have accounts without any sensitive information, where having to carry my phone with me every time I want to access my account or buy music is more inconvenience than is worth the trouble?


It would be nice to let me disable this feature, which is so useless to me that it's more a burden than a feature, and let me manage my account wisely. Not sharing my password with anybody and making sure I do not choose an obvious password will already take care of 99,99999999999999999999999999% of hacker attacks!


Please consider this for future updates.


In the meantime, is there a way to disable the two factor authentication that I am not aware of? I guess not, but it never hurts asking.


Thank you.

iPhone 8, iOS 12

Posted on May 14, 2019 5:24 PM

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Posted on May 14, 2019 5:40 PM

No. See: Two-factor authentication for Apple ID


Can I turn off two-factor authentication after I’ve turned it on?

If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, you can unenroll for two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require higher security.

6 replies
Question marked as Top-ranking reply

May 14, 2019 5:40 PM in response to sebastien149

No. See: Two-factor authentication for Apple ID


Can I turn off two-factor authentication after I’ve turned it on?

If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, you can unenroll for two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require higher security.

May 14, 2019 5:53 PM in response to sebastien149

You are wrong. Every account has sensitive information; for one thing your contacts are sensitive to the people listed in your contacts. Maybe not to you, but some of them would be really upset if the information in their contact record became public or fell into the wrong hands.


Why do you think you have to carry your phone with you to buy music? 2FA is not required from a computer and iTunes that has been previously "trusted". Or from any other Apple device. I've been prompted for a code exactly once in the past 3 months, and that was when logging in to my Apple ID to change my trusted phone numbers.


Passwords can be compromised. non-obvious passwords can be hacked. And anyone can call Apple and pretend to be you and have Apple reset your password. Remember Equifax? All information needed to impersonate you was stolen from Equifax and many other breaches. Including your name, address, 5 previous addresses, phone number, SSN, credit card numbers, passport numbers, spouse's name, mother's maiden name, father's middle name, etc. And as you may have noticed, it's easy to spoof caller ID. Do you ever reuse passwords? If you say NO I won't believe you. So without 2 FA anyone who wants to hack your Apple ID can. With it no one can, because Apple reps cannot reset your password if you have 2 FA enabled. The only thing that protects you without 2FA is no one may want to hack your Apple ID. If you don't use 2FA by definition you are not managing your account wisely. And that goes for every important activity that you log in to; your banks, government sites, email accounts...all of them should have 2 factor authentication enabled. In fact, most US government sites already require it - IRS, Social Security, Medicare.


Google requires it for corporate accounts. Yahoo requires it for email. Most Microsoft Exchange servers now require 2 factor authentication.


Here is an edifying experience. Go to https://haveibeenpwned.com. Enter any user IDs that you have (it says email, but it will take non-email user ids also). Then click on the passwords link in the top menu and try out your passwords. Note that the site is legitimate, and doesn't save anything you enter unless you ask it to.


To answer your question, if 2FA has been implemented more than 2 weeks ago you can't remove it.


And note that Apple will not consider changing it for future updates (and they won't see your request in this user-to-user forum anyway). The way they are going they will disable many features if you don't have it; they've already disabled some features for accounts that don't have 2 FA. I expect Apple Pay to be one of them soon. And the Apple Credit Card when it comes out.



May 15, 2019 6:13 AM in response to sebastien149

sebastien149 wrote:

Why do I think I have to carry my phone with me to buy music on iTunes? First of all, I don't think so, i KNOW so. Why do I know? Because everytime I buy a song or movie, it prompts me to enter the 6-digit code sent to my phone. How can I know the 6-digit code sent to my phone if I don't have my phone with me?

It sounds as if you don't have your trusted devices set up properly. Like Lawrence, I think I've been asked for my code maybe once in the past three months and that was because my work IT department did something to my computer that removed the trusted status.


I suggest you carefully review this article:


Two-factor authentication for Apple ID - Apple Support


Pay particular attention to the section on trusted devices and numbers.

May 15, 2019 5:57 AM in response to sebastien149

I have never, as in, NEVER, been asked for a code when buying music with iTunes on either of my computers or on my iPhone. One computer is a 2011 and the other a 2014, both MacBooks. If I log into appleid.apple.com I am asked, but I receive and enter the code right there where I am prompted on the computer, as it is a trusted device. You need to contact Apple’s security team to resolve your problem.

May 14, 2019 9:17 PM in response to Lawrence Finch

Why do I think I have to carry my phone with me to buy music on iTunes? First of all, I don't think so, i KNOW so. Why do I know? Because everytime I buy a song or movie, it prompts me to enter the 6-digit code sent to my phone. How can I know the 6-digit code sent to my phone if I don't have my phone with me?


If you don't believe I do not reuse passwords, please take a step outside the Apple environment; even if I wanted to use the same password everywhere, I couldn't because my bank, the government, my employer's portal all use different templates and requirements for passwords. Speaking of passwords, I know many people who can't remember all the different passwords with all different numbers and letters, so they write it down on a post-it and stick it to their computer monitor or keep it in their purse or phone case! I guess you will tell me this is actually better than a password that is easy to remember for the rightful user, but impossible to guess for hackers and outsiders?


And I agree that the information Equifax and Revenue Canada holds about me is Much more sensitive than the information required for me to buy music!


So you are saying that 2fa is not required on a computer and iTunes that has been previously trusted? The computer that I regularly (at least thrice a month) use to buy music was bought brand new in 2011 and has iTunes installed since. I have the same apple ID since I think 2008. I guess that's not enough to get it trusted? Could you explain to me further how I can avoid being prompter for the 6-digit code while buying music on my computer?


Thanks

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Why can't I turn off two factor authentication?

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