Unknown charges from iTunes

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Level 1

4 points

Unknown charges from iTunes

Hi, i just notice there is an unknown charge of SGD13.86 on my card which I am curious what is this charge for. As I have never use this card for any iTunes charges or purchases previously at all. So i suspect that this is an unathorised charge. The transaction details are as follow.

Date - 14th May 2019

Itunes.com/Bill **** 11 May ****.

Could you please check and advise what is this for? I have tried searching my email registered for receipts (owl_lina@yahoo.com.sg) and does not see any receipt for this charge too. Please I would like to request for a refund for this unknown charge.

Thanks!

Lina

[Personal Information Edited by Moderator]

Posted on May 14, 2019 6:47 PM

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Answer 1

FoxFifth

Level 10

475,413 points

May 14, 2019 6:52 PM in response to Linaong

See: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Unknown charges from iTunes

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