Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled account

If I wanted to download an app it’s telling me my account is disabled but it says different in my account settings

iPhone 8 Plus, iOS 12

Posted on May 14, 2019 10:29 PM

Reply
Question marked as Best reply

Posted on May 15, 2019 6:53 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

1 reply

Disabled account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.