Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text from Apple about stolen phone.

My partner lost her mobile phone in Stockholm last week. We received a text this morning from FindMyPhone saying it had been found in London this morning.

View location

https://ICloud.at/ozOsC


from Apple Support


is this legitimate?


thanks fo your help.

Posted on May 15, 2019 4:33 AM

Reply
Question marked as Best reply

Posted on May 15, 2019 4:38 AM

NO! It is a phishing scam to get you to enter your Apple ID and password and thus the thieves will be able to remove activation lock from the phone. You will get an email from Apple notifying you that the phone has been found and/or a find my phone notification. The email will NOT ask you to enter credentials.


Check the Find my Phone app in order to verify the status of the lost phone.


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

2 replies
Question marked as Best reply

May 15, 2019 4:38 AM in response to Aintree92

NO! It is a phishing scam to get you to enter your Apple ID and password and thus the thieves will be able to remove activation lock from the phone. You will get an email from Apple notifying you that the phone has been found and/or a find my phone notification. The email will NOT ask you to enter credentials.


Check the Find my Phone app in order to verify the status of the lost phone.


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

Text from Apple about stolen phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.