Misleading “content restrictions” message if you don’t have the other apps installed!

If, for example, you try to watch something from Prime and the app is not installed or off-loaded you get a message to change your content restrictions.

iPad mini, iOS 12

Posted on May 15, 2019 8:51 PM

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Question marked as Top-ranking reply

Posted on May 16, 2019 11:09 AM

You can only stream within the TV app for providers who are available within the Apple TV Channels service. It would then require resubscribing.


Prime has opted not to participate within Apple TV channels, but they do support the TV app. So content from Prime will appear within the TV app, but it will require the Prime app to be installed in order to stream said content.


As far as the error message, you can always give feedback to Apple if you feel it is misleading.


Product Feedback - Apple

1 reply
Question marked as Top-ranking reply

May 16, 2019 11:09 AM in response to stfrne

You can only stream within the TV app for providers who are available within the Apple TV Channels service. It would then require resubscribing.


Prime has opted not to participate within Apple TV channels, but they do support the TV app. So content from Prime will appear within the TV app, but it will require the Prime app to be installed in order to stream said content.


As far as the error message, you can always give feedback to Apple if you feel it is misleading.


Product Feedback - Apple

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Misleading “content restrictions” message if you don’t have the other apps installed!

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