You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Group Facetime XR

I just bought an Iphone XR in April 2019 and whenever I am facetiming someone and then try to add someone else to the facetime, it does not allow me to (the option is there but it won't let me press it), therefore I have to hang up on the person I am already facetiming and start with a group one from the beginning. Why is this occurring/how do i fix it so I can just add someone?

iPhone XR, iOS 12

Posted on May 16, 2019 11:40 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2019 11:48 AM

See if you can find a solution here-->Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support. Note that everyone on the call (or that you want to add) must have iOS 12.1.4 or later. Your Xr certainly does, but do any other participants (or potential participants) have it?

2 replies

Group Facetime XR

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.