Windows 10 booting from usb stuck in gray screen after bootcamp support software installation

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Level 1

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Windows 10 booting from usb stuck in gray screen after bootcamp support software installation

I resanrly made a Windows 10 bootable hard drive. (In other words with does runs of the hard drive.) Since I logged into windows I installed the bootcamp support software. Wonce it restart it got stuck on a gray screen and I am unable to by pass it.

I have tried everything I would do to by pass it as if I were on a windows computer and everything I I could do on the Mac.

Does anyone have a suggestion as to what this is occurring and/or how I can by pass this?

MacBook Air 13", macOS 10.13

Posted on May 16, 2019 12:32 PM

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Answer 1

Best reply

Loner T

Level 9

59,471 points

May 17, 2019 7:26 PM in response to DrMooks

If you have a 2011 or older Mac, there are no Apple-certified W10 drivers.

The only method to get to W10, is by first installing W7/W8.1 and then running an in-place upgrade to W10. This allows the W10 upgrade to grandfather the W7/W8.1 drivers.

Repairing W10 in such configuration is difficult, if you ever need to repair it.

Another option is to install W10 from DVD, if the Mac has a built-in Superdrive.

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Answer 2

DrMooks Author

Level 1

4 points

May 16, 2019 1:27 PM in response to DrMooks

Do note

I am on a Mac that the boot camp doesn't support windows 10 therefore it may be because it is downloading a support software that is strictly for windows 7/8/8.1

If this is the issue is there any way I can get the correct software package from the internet?

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Answer 3

Loner T

Level 9

59,471 points

May 18, 2019 6:27 AM in response to DrMooks

Your Mac should have a built-in Optical drive. You can download the W7/W8.1 ISO from Microsoft's https://www.microsoft.com/en-us/software-download/home page and burn it to an ISO.

A 2011 Mac does not support Windows USB installation media properly.

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