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Level 1

4 points

i need help backing up my phone

i need help backing up my phone plz

iPhone 7, iOS 12

Posted on May 16, 2019 1:17 PM

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Level 10

166,681 points

Posted on May 16, 2019 1:20 PM

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If neither of those help, post back with detailed information about what you tried and what happened when you tried.

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Level 10

166,681 points

May 16, 2019 1:20 PM in response to jeeyhan

If you can't back up to iCloud or restore from iCloud backup failed - Apple Support

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If neither of those help, post back with detailed information about what you tried and what happened when you tried.

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May 16, 2019 1:19 PM in response to jeeyhan

Read this to help you

https://support.apple.com/en-gb/HT203977

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i need help backing up my phone

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