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Cloud storage payments

My payments for cloud storage have failed as my credit card has been cancelled by the Bank following fraudulent attempts to take payments. I can't change my card details as I cannot confirm details of the original card as the security check fails as its been cancelled.

Can you please help as I am about to lose my storage capacity.

Help would be appreciated.

Thank you.

iPhone 5s, iOS 12

Posted on May 16, 2019 10:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2019 9:30 AM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html


In the short term add funds to your account using a gift card to ensure there are funds to pay for the renewal on time.


Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209

1 reply
Question marked as Top-ranking reply

May 17, 2019 9:30 AM in response to Mendipmagnum

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html


In the short term add funds to your account using a gift card to ensure there are funds to pay for the renewal on time.


Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209

Cloud storage payments

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