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User profile for user: ho_0818
ho_0818 Author
User level: Level 1
4 points

Dispute charge made on 05/11/19.

I never authorized this charge for $21.56 on 05/11/19. Please correct.

Posted on May 17, 2019 9:31 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
469,089 points

Posted on May 17, 2019 9:39 AM

This is a user-to-user support forum.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


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User profile for user: FoxFifth
FoxFifth
User level: Level 10
469,089 points

May 17, 2019 9:39 AM in response to ho_0818

This is a user-to-user support forum.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


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Dispute charge made on 05/11/19.

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