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User profile for user: morten241
morten241 Author
User level: Level 1
8 points

iPhone-x touch screen issue

The upper part of the touch screen is not working/responding. I have tried the the volume up/down, power/lock down trick with no success. The 3D trick is not possible since teh off/on button is in the part of the screen which is not responding. Same thing with "reset all setting" as well as restore from iTunes since the "find my phone" feature cannot been turned off in iCloud which also is in the part of the screen which is not responding.

Any idea how to work around this catch 22 issue?

iPhone X, iOS 12

Posted on May 17, 2019 11:50 AM

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User profile for user: seanachai51
seanachai51
User level: Level 6
9,545 points

Posted on May 17, 2019 12:03 PM

See if the steps in the following article help resolve the issue.


iPhone Touch Screen Not Working? Here’s How to Fix It


If not, then see the following:


iPhone X Display Module Replacement Program for Touch Issues - Apple Support

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