Lost notes on iPhone 8 and in outlook mail

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Level 1

4 points

Lost notes on iPhone 8 and in outlook mail

Hi

Im currently freaking out because all my notes from the past 3 years have deleted from my iPhone and my hotmail account that was linked to it.

I recently had to recover my apple account and change my password and I noticed my notes missing after that. My Apple ID uses the same email address as my hotmail account that is linked to notes.

Notes has also renamed itself Notes_0

I have tried EVERYTHING, deleting my hotmail account and re adding it under “other”, looking in recently deleted, making sure notes is toggled on under the email account etc.

PLZ HELP, I dunno what I did but I did it good

:(

iPhone 8 Plus, iOS 12

Posted on May 17, 2019 3:22 PM

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Answer 1

SravanKrA

Level 10

431,790 points

May 18, 2019 3:47 AM in response to M_healy

Missing Notes from Notes App on iPhone, iPad

You can't find it in the recently deleted folder, then probably you have not deleted any Notes.

(See the GIF below)

The options are...

Check in your iCloud account: https://www.icloud.com
Check your email accounts that you had but removed. Because many of the accounts have notes synced like Google, Yahoo, Outlook, Exchange etc...

You may have shared the Notes over AirDrop
You may have sent the Notes via iMessage or email to someone
Did you backup on Mac/PC via iTunes? Restore from iTunes.
- Take a fresh BackUp (Or else you will lose all new data, photos, Notes etc)
- Restore from Old BackUp via iTunes (Not iCloud)
- Retrieve your Note(s)
- Restore from New BackUp via iTunes (Not iCloud)

Do not restore from iCloud backup.

iCloud backup doesn't include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos, Health data, call history, and files you store in iCloud Drive.

Use Notes on your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-in/HT205773

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