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I cant change my security questions without access to the phone it sends the OTP to?

I was trying to download mojave. The asked me to change my billing info. That kept generating a null request error or something like that everytime i tried.


Now trying to update the info on apple.com, keep facing the security questions i have forgotten the answers to. It sends the OTP to an iphone i no more use and hence its impossible to retrieve that otp.


Please Help!

MacBook Pro

Posted on May 18, 2019 7:44 AM

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Posted on May 18, 2019 7:46 AM

Go to Support . Click 'See all products and services', then 'Apple ID', then 'Forgot Security Questions'.

If you have any problems with that try this form: iTunes Store - Contact Us - Apple Support and select 'Account Security' from the first pop-up menu.


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I cant change my security questions without access to the phone it sends the OTP to?

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