Malfunctions

Hey so I haven’t dropped my phone or done any damage to it. It has no scratches or nothing like that but for the past couple weeks I haven’t been able to record any videos or take pictures ,the sound stopped working and I can’t answer or place calls. I just want to know why this is happening. My phone still looks good and has storage.

iPhone 7 Plus, iOS 12

Posted on May 18, 2019 4:13 PM

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1 reply

Branta_uk

Level 7

32,892 points

May 18, 2019 4:31 PM in response to star279

Contact Support to arrange getting your iPhone checked and serviced.

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