I have subscribed to the Kayo app and iTunes shows me as subscribed but logging into the app it says I need to subscribe. If I do try and subscribe it says that i am already subscribed
Apple TV 4K, tvOS 12
Contact iTunes Support and tell them what they said, in theory they should refund you : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
Contact iTunes Support and tell them what they said, in theory they should refund you : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
Got a refund from Apple as the developer wanted me to cancel going through apple and sign up directly through them.
Yet to resign direct with developer as I like the idea of everything running through one spot. Got my money back though so all is well.
Same exact issue with Whitepages app.
Yes, I have searched their FAQs without resolution.
Yes, I have contacted developer but have not had a response yet.
This is very annoying to be charged and get confirmation but not have access to actually use the app.
Yes I contacted developer, they said to cancel subscription through apple and then connect again through the app. Wont that mean I get charged for a time when I could not use it ?
Have you looked on the developer's website for a FAQ/help section and/or contacted the developer ?
iTunes says I am subscribed app won’t let me jn
