I did not get a txt but an email saying my account was locked due to "Anomalous Activity from my account" and it came from an Iphone 5S.

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Level 1

4 points

First of all, did this email come from Apple

Heading is: [FJ] Your Account has been temporarily locked or disabled for security reasons.

It says that I can unlock by going to Apple ID-secure

Unfortunately, I did. Now I unlocked it before checking with you.

Help was this email really from AppleID???

activity came from a iPhone 5S

I don't have an Iphone 5S I have another model!!!

Posted on May 20, 2019 6:25 PM

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Answer 1

Level 10

475,461 points

That email was a scam and was not from Apple. Apple does not notify you by email, they do it when you attempt to log in. Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

If you entered your password in response to that email, see: Change your Apple ID password - Apple Support

If you gave them your credit card information, contact your credit card customer support.

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