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Activation lock

i forgot my icloud and i cant log into my ipad air 2 cause of the activation lock what can i do?

iPad Air 2 Wi-Fi

Posted on May 20, 2019 7:29 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2019 8:34 PM

If you forgot your Apple ID

https://support.apple.com/HT201354


If you forgot your Apple ID password

https://support.apple.com/HT201487


What to do after [or before] you change your Apple ID email address or password https://support.apple.com/HT204071


or:


Turn off Find My iPhone Activation Lock - An activation lock can only be removed using the log-in information for the account that applied the lock.

https://support.apple.com/HT201441


Apple may remove a lock if a person can provide sufficient evidence of valid ownership. The device is normally taken to an Apple Store with identification and the original sales receipt (i.e., when the item was sold to the first owner), preferably one with that person's name on it. There is apparently no set policy (I asked at an Apple Store) and a store may simply refuse, particularly if they are not satisfied you have proven ownership by provenance.

1 reply
Question marked as Top-ranking reply

May 20, 2019 8:34 PM in response to Elalfa

If you forgot your Apple ID

https://support.apple.com/HT201354


If you forgot your Apple ID password

https://support.apple.com/HT201487


What to do after [or before] you change your Apple ID email address or password https://support.apple.com/HT204071


or:


Turn off Find My iPhone Activation Lock - An activation lock can only be removed using the log-in information for the account that applied the lock.

https://support.apple.com/HT201441


Apple may remove a lock if a person can provide sufficient evidence of valid ownership. The device is normally taken to an Apple Store with identification and the original sales receipt (i.e., when the item was sold to the first owner), preferably one with that person's name on it. There is apparently no set policy (I asked at an Apple Store) and a store may simply refuse, particularly if they are not satisfied you have proven ownership by provenance.

Activation lock

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