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Phone working fine with siri, touch screen but WONT open apps or turn off

I am having major issues with my phone and cannot open any apps. I have shut down all apps, asked siri and she cant, attempted to turn of phone with the 3 button method and normal method and it wont shut down even though all buttons are working perfectly fine. Please help! Cannot update or back up as I cannot open settings. Still getting notifications but cant seem to get calls anymore


iPhone XS, iOS 12

Posted on May 21, 2019 4:56 AM

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Posted on May 21, 2019 4:59 AM

volume down + power button until You see the turn off slider then slide or settings general turn off

1 reply

Phone working fine with siri, touch screen but WONT open apps or turn off

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