Level 1

5 points

AirPods missing- Can't mute left

The Mute left and Mute right options are greyed out and not accessible to me. Why and how do I get access. I lost one airpod

iPhone X, iOS 12

Posted on May 21, 2019 8:41 AM

Reply

Similar questions

One missing airpod - icloud instructions don't work The Mute Left or Mute Right are not options available under: Go to Actions > Play Sound. If your AirPods are separated, choose Mute Left or Mute Right to find one at a time. When you find your AirPods, tap or click Stop Playing
290 1
Mute Left/Right buttons are unavailable when trying to locate missing AirPod. I located the left airpod but not my right Mute Left/Right buttons are unavailable when trying to locate missing AirPod. I located the left airpod but not my right
804 2
My AirPods case I can’t find my AirPods case that has my right AirPod in it! The problem is I can’t hear the sound of the right Airpod I’m the case!
513 2

2 replies

Level 10

104,554 points

May 21, 2019 8:50 AM in response to gkerth

Hello,

See this:

If your AirPods are lost

Replace an AirPod or charging case

Reset your AirPods

Good luck.

Reply

Level 1

4 points

Jun 3, 2019 1:50 PM in response to gkerth

Did you lost only a airpod or the case also ?

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods missing- Can't mute left

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up