I have been using my email address xxxxxxxx@me.com for many years. Now I'm finding that many of the people that I send email to from this address are not getting my emails. On the other hand, if I send it from my xxxxxxx@gmail.com address it goes through. Does anyone know why this is happening? I prefer to use my me.com address.
iMac 21.5", macOS 10.13
What I'm saying is that mail is not reliable.
It's here quite possible that...
...mail messages can be mischaracterized as spam, either individually, or more broadly based on a filter that blocks all messages from the originating mail server; from me.com. A spam-filtering service can add a transient rule due to an outflow spam from other users of me.com, for instance. Or what the filter classifies as spam.
...the intended recipients can be using overzealous or buggy or misconfigured spam filtering, or can be using local mail scripting rules that are operating entirely as coded with arriving mail but not necessarily as the author of the rule had intended.
...the message contents might include some detail—phrasing, a string in the message or data within an attached file, even a specific filename—that is triggering spam filtering, in conjunction with the source address, or mail message route, or other detail.
The intended recipients can log a trouble report with their mail server provider. That report may or may not be successful. Transient spam-filtering rules can and do appear and disappear based on all manner of criteria.
Again, "The internet is held together with popsicle sticks and glue" — @jessfraz
Mail is not now and never has been entirely reliable, and the tsunami of spam is not helping.
Welcome to how mail servers don’t work, to spam filtering, and to the held-together-with-duct-tape-and-happy-thoughts that is the modern internet. Your recipients are most likely filtering your arriving mail, either directly, or via the mail servers they’re using are filtering the messages. Could be filtering the messages any number of factors, too. Not much you can do—other than not sending out mail that looks like spam—and your recipients will want to have the address added into their contacts, or however their mail server tailors its spam filtering. Your recipients can also complain to their mail server administrators, but that’s usually relatively futile on a freebie mail service as many folks are using.
Thanks very much for your helpful reply. So what you’re saying is that the me.com address looks like spam to the Mail server filters? Whereas the Gmail address does not?
me.com email addresses
