When I try to log in to the mail app with my email, it says that it’s already been added.

Hi every time I try to log in to the mail app with my email, it says that it’s already been added. It puts me back to the page to log in to my mail. I need to see my iCloud email on the mail app. Please help.





[Re-Titled by Moderator]

iPhone 8, iOS 12

Posted on May 22, 2019 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2019 2:11 PM

I don’t fully understand your comments regarding login page, but if you want to get iCloud mail messages in the iOS Mail App you first have to be logged in with your Apple ID on the device and then make sure Mail is turned on under Settings>iCloud.


https://support.apple.com/kb/ph2621?locale=en_GB


Note your Apple ID is usually your iCloud email address ie @icloud.com, @mac.com, @me.com, if it’s not then you will need to setup an @icloud.com email address before you can use iCloud Mail.


https://support.apple.com/kb/PH2620?locale=en_US&viewlocale=en_US





1 reply
Question marked as Top-ranking reply

May 22, 2019 2:11 PM in response to Nataliabogdanov

I don’t fully understand your comments regarding login page, but if you want to get iCloud mail messages in the iOS Mail App you first have to be logged in with your Apple ID on the device and then make sure Mail is turned on under Settings>iCloud.


https://support.apple.com/kb/ph2621?locale=en_GB


Note your Apple ID is usually your iCloud email address ie @icloud.com, @mac.com, @me.com, if it’s not then you will need to setup an @icloud.com email address before you can use iCloud Mail.


https://support.apple.com/kb/PH2620?locale=en_US&viewlocale=en_US





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I try to log in to the mail app with my email, it says that it’s already been added.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.