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Passcode recovery

I can't remember my passcode for iPod touch 6 and it won't connect to my computer. What to do?

iPod Touch (6th Gen)

Posted on May 22, 2019 9:06 PM

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Question marked as Apple recommended

Try holding down the power button and home button and keep them held until it says to connect to iTunes and see if your computer running the latest version of iTunes (with iTunes open) detects it and offers to Restore it. Try different USB ports if it's not detecting it (such as USB ports on the back or other side of your computer, if it's a PC). Otherwise you can take it to the Apple store or attempt this using someone else's computer with iTunes freshly installed/updated.

Posted on May 22, 2019 9:23 PM

1 reply
Question marked as Apple recommended

May 22, 2019 9:23 PM in response to 99

Try holding down the power button and home button and keep them held until it says to connect to iTunes and see if your computer running the latest version of iTunes (with iTunes open) detects it and offers to Restore it. Try different USB ports if it's not detecting it (such as USB ports on the back or other side of your computer, if it's a PC). Otherwise you can take it to the Apple store or attempt this using someone else's computer with iTunes freshly installed/updated.

Passcode recovery

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