Cancel my purchase

Cancel my purchase, and discounted it

iPhone 6s Plus, iOS 12

Posted on May 22, 2019 11:44 PM

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Question marked as Top-ranking reply

Posted on May 22, 2019 11:50 PM

If this is a recurring subscription, to cancel it please see View, change, or cancel your subscriptions - Apple Support


As to a refund, strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem


1 reply
Question marked as Top-ranking reply

May 22, 2019 11:50 PM in response to 环晖

If this is a recurring subscription, to cancel it please see View, change, or cancel your subscriptions - Apple Support


As to a refund, strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem


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Cancel my purchase

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