Apple setting and apple store problem

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

What do you mean 'lost control to my account' ?

And 'apple store is not working too' ? There are no problems listed here : https://www.apple.com/support/systemstatus/