I have been charged for a showtime app every month on the 16th but the app expired in 2018! I have gone through can cel subscriptions many times and it shows up as expired on my phone but there’s still money being taken out! Help!!
iPhone XS Max, iOS 12
You might have subscribed directly with the provider and not through Apple. Learn how to get help with subscriptions not billed through Apple.
If you still can't view your subscription and you signed up inside an app or iTunes (and not through a third-party provider), contact Apple Support to resolve your issue.
You might have subscribed directly with the provider and not through Apple. Learn how to get help with subscriptions not billed through Apple.
If you still can't view your subscription and you signed up inside an app or iTunes (and not through a third-party provider), contact Apple Support to resolve your issue.
Beyond canceling that subscription, did you delete that app?
In any case, you can contact iTunes Support team and explain your problem, filling out and submitting this form:
iTunes Store – Contact Us – Apple Support
Regards
Giulio
Problem!!
