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My email program is misbehaving

When I load mail on my iMac the program loads but keeps popping up a message window even after repeated attempts to close it. It’s constantly flashing on and off. Another problem is that as I enter a logon password it keeps overwriting my entry with incorrect letters despite my repeated attempts to enter the correct values

iMac 27", OS X 10.11

Posted on May 23, 2019 8:45 AM

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Question marked as Apple recommended

Please restart the computer in Safe Mode and then restart normally and test. If you have never done a Safe Mode restart please click the link below for instructions:


https://support.apple.com/en-us/HT201262

Posted on May 23, 2019 8:56 AM

2 replies

May 24, 2019 8:48 AM in response to Ford Stone1

Try setting up another admin user account to see if the same problem continues.


Isolating an issue by using another user account 


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

My email program is misbehaving

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