chat

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Level 1

5 points

Is it only me or can everyone else can't contact support by chat?

iPhone 7 Plus, iOS 12

Posted on May 24, 2019 9:53 AM

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Answer 1

Best reply

Level 5

4,342 points

Only certain problems can be resolved by chat. Problems to do with Apple ID and iCloud are usually only able to be solved over the phone.

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Answer 2

Level 10

334,156 points

Why can't you ? Contact methods are likely to vary by country and topic.

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